Explanation:

Admissions Connect provides pre-built flows and automation samples, including the Application Auto Admit flow.

This existing flow is designed to automatically admit applicants who meet predefined criteria, making it faster and easier to implement without building new automation from scratch.

Leveraging this sample flow ensures best practices and reduces custom development effort.

Why not the others?
A. Create a new flow.
While possible, building a new flow duplicates existing functionality and requires more time.

B. Activate the ApplicantCommunityHomePageController Apex class.
This is a controller class for UI functionality and does not handle auto-admit logic.

Explanation:

The consultant should confirm that Student Success Hub requires Education Data Architecture (EDA) as an operational requirement. Student Success Hub is a solution that extends EDA to meet the needs of student services and support. Student Success Hub provides features such as Early Alerts, Success Plans, Pathways, and Advising Events.

Student Success Hub requires EDA to be installed and configured in the Salesforce environment before installing Student Success Hub. Einstein Bots being enabled prior to installing Student Success Hub, Read, Create and Edit access to Contacts, Accounts, and Cases being required, or Student Success Hub requiring the K-12 Architecture Kit are not operational requirements that the consultant should confirm.

Explanation:

In Education Data Architecture (EDA), Program Enrollment represents a student's active enrollment in an academic program, including details such as major, status, and enrollment dates.

This object is the most appropriate for mapping information about a student’s academic major, status, and related dates coming from the Student Information System (SIS).

Education History tracks past education experiences and is more about historical records.

Course Connection relates to specific courses taken, not overall program enrollment.

Why not the others?
A. Course Connection — Used to track enrollment in individual courses or sections, not the broader academic program.
B. Education History — Records prior educational experiences and degrees, not current program enrollment details.

Explanation:

The consultant should recommend to hold a standing committee meeting as a governance best practice for the CRM steering committee that oversees the university’s Salesforce implementation.

A standing committee meeting is a meeting that occurs regularly and consistently with a fixed agenda and attendees.

A standing committee meeting can help the CRM steering committee oversee the university’s Salesforce implementation by providing a forum to review progress, discuss issues, make decisions, or communicate updates.

Assigning only department leaders as champions, asking committee members to join a local Salesforce group, or creating a change management plan are not governance best practices that the consultant should recommend for the CRM steering committee that oversees the university’s Salesforce implementation.

Explanation:

In a decentralized university where schools operate independently and there’s high staff turnover, establishing a Center of Excellence (CoE) is the most strategic and scalable approach. A CoE provides a governance and collaboration framework that helps schools like the College of Engineering:

Share best practices, standards, and reusable assets across departments
Promote cross-campus alignment while respecting local autonomy
Reduce duplication of effort and technical debt
Improve onboarding and continuity despite staff turnover
Enable strategic planning and innovation across multiple Salesforce orgs

A CoE can be structured in a federated model, where each school maintains its own org but aligns with shared governance, architecture, and data standards2.

❌ Why the other options don’t fit:
A. The school of engineering should have its own Salesforce environment: This may be necessary eventually, but without a CoE, it risks becoming another siloed org with inconsistent practices

B. The university should consolidate all of the Salesforce environments: In a decentralized institution, this is often impractical and can face resistance from independent schools with unique needs