Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?
A. Use Chatter to publicly recognize early adopters.
B. Send a sponsor engagement communication.
C. Enable Salesforce Celebration in Path.
D. Create a Slack group on the day of deployment.
A. Use Chatter to publicly recognize early adopters.
Explanation:
Why Chatter Recognition Works Best:
Provides visible, immediate praise within the platform
Creates positive reinforcement for using Salesforce
Encourages peer-to-peer learning through public examples
Leverages the existing toolset (no additional systems)
Implementation Tips:
Post shoutouts with #Wins hashtag
Highlight innovative use cases
Tag department leaders in praise
Why Other Options Are Less Effective: B (Sponsor communication): Top-down only, lacks peer visibility
C (Celebration in Path): Individual, not community-building
D (Slack group): External to Salesforce, fragments engagement
Adoption Best Practices:
Gamify with leaderboards
Share quick-win stories
Link usage to student outcomes