Data-Cloud-Consultant Practice Test

Salesforce Spring 25 Release -
Updated On 1-Jan-2026

161 Questions

A consultant is setting up Data Cloud for a multi-brand organization and is using data spaces to segregate its data for various brands. While starting the mapping of a data stream, the consultant notices that they cannot map the object for one of the brands. What should the consultant do to make the object available for a new data space?

A. Create a new data stream and map the second data stream to the data space.

B. Copy data from the default data space to a new DMO using the Data Copy feature and link this DMO to the new data space.

C. Create a batch transform to split data between different data spaces.

D. Navigate to the Data Space tab and select the object to be included in the new data space.

D.   Navigate to the Data Space tab and select the object to be included in the new data space.

Explanation:
In Salesforce Data Cloud, data spaces provide logical segregation for multi-brand organizations by isolating data, metadata, and processes. When mapping a data stream (e.g., from a CRM connector), objects are available only if explicitly included in the target data space. For a new brand-specific data space, the consultant must configure object inclusion during setup to enable mapping; otherwise, the object appears unavailable. This ensures governed access without duplicating data or streams.

Correct Option:

D. Navigate to the Data Space tab and select the object to be included in the new data space.
From Data Cloud Setup → Data Management → Data Spaces, select the new data space and edit its configuration.

In the object inclusion settings, select the desired CRM/Salesforce object (e.g., Contact for the brand) to make it mappable.

This provisions the object for that data space's DMOs, allowing seamless data stream mapping without affecting other spaces.

Recommended for initial setup to maintain segregation and compliance.

Incorrect Option:

A. Create a new data stream and map the second data stream to the data space.
→ Incorrect. Data streams are source connectors (e.g., one per Salesforce org/connector type); creating multiples doesn't resolve object availability— the object must first be included in the data space for mapping.

B. Copy data from the default data space to a new DMO using the Data Copy feature and link this DMO to the new data space.
→ Incorrect. Data Copy is for duplicating DLO contents between spaces but doesn't make source objects mappable; it assumes prior ingestion and doesn't address the root inclusion issue.

C. Create a batch transform to split data between different data spaces.
→ Incorrect. Batch transforms process ingested DLOs for new outputs, not for enabling object mapping at the stream level; splitting post-ingestion doesn't fix upstream availability.

Reference:
Salesforce Data Cloud Help → Manage Data Spaces → “Include Objects in a Data Space” (configure object selection during data space creation/editing).

What is a key functionality of Data Cloud?

A. To create a master data management (MUM) strategy

B. To give a persistent ID for unified profiles

C. To build insights on unified profiles

D. To help users build a heat map using their data

C.   To build insights on unified profiles

Explanation:
A core purpose and key functionality of Salesforce Data Cloud (formerly CDP) is to go beyond simple data unification and actively process and analyze the unified customer data to generate meaningful business metrics and intelligence. Building insights is the mechanism used to calculate these metrics directly on the Unified Individual Profile.

Correct Option:

C. To build insights on unified profiles
Analytical Core: Data Cloud provides tools, primarily Calculated Insights (CIs), to define, calculate, and store complex metrics such as Lifetime Value (LTV), Recency/Frequency, or Average Order Value.

Actionable Metrics: These metrics are calculated using the entire history of the customer (unified across all sources) and are stored directly on the Unified Individual Profile. This makes the insights immediately available for segmentation and activation (e.g., segmenting customers whose LTV is in the top 10%).

Incorrect Option:

A. To create a master data management (MDM) strategy
Strategy vs. Tool: While Data Cloud performs some MDM-like functions (data harmonization, identity resolution), it is primarily a Customer Data Platform (CDP) focused on marketing and engagement. It is a tool that supports an MDM strategy, but creating the overarching strategy itself is a business function, not the platform's primary purpose.

B. To give a persistent ID for unified profiles
This is an outcome or result of the Identity Resolution process, which is a key part of the platform's functionality. The persistent ID is a component used by the platform, but the broader functionality is using that ID to build insights and enable activation.

D. To help users build a heat map using their data
Visualization: Data Cloud's primary focus is data unification and activation. While the data can be used by external Business Intelligence (BI) tools to create visualizations like heat maps, Data Cloud itself is not a dedicated data visualization or geographic mapping tool.

Reference:
Salesforce Data Cloud Documentation: Focus on the platform's core capabilities: Data Unification, Identity Resolution, Calculated Insights, and Activation.

An analyst from Cloud Kicks needs to get quick Insights to determine the average sales per day during the past week. What should a consultant recommend?

A. salesforce flows

B. Lightning web component utilizing Query API

C. Salesforce reports

D. Segment activation to Azure

C.   Salesforce reports

Explanation:
For quick, ad hoc insights such as the average sales per day for the past week, the most efficient approach is to use Salesforce Reports. Reports provide ready-made tools for aggregating, filtering, and summarizing data without requiring development or complex integrations. This allows analysts to immediately calculate daily averages and other metrics using standard reporting features.

Correct Option:

C — Salesforce Reports
Salesforce Reports allow users to create tabular, summary, or matrix reports with filters for time periods (such as the past week). Analysts can group data by day and calculate averages using built-in summary functions. Reports are quick to configure, require no coding, and are ideal for operational metrics like daily sales analysis.

Incorrect Options:

A — Salesforce Flows
Flows are designed for automating business processes, such as updating records or sending notifications. They do not provide ad hoc analytical capabilities or aggregated metrics like average sales per day.

B — Lightning Web Component utilizing Query API
While a Lightning Web Component could query Data Cloud or Salesforce data, it requires development effort. For simple metrics like average sales per day, this approach is overly complex compared to standard reports.

D — Segment activation to Azure
Activating a segment to Azure is used for operational or marketing purposes, such as targeting audiences or syncing data. It does not provide immediate analytical insights and is unrelated to calculating daily sales averages.

Reference:
Salesforce Help: Create and Run Reports in Salesforce

A consultant wants to confirm the Identity resolution they Just set up. Which two features can the consultant use to validate the data on a unified profile? (Choose 2 answers)

A. Identity Resolution

B. Data Actions

C. Data Explorer

D. Query API

A.   Identity Resolution
C.   Data Explorer

Explanation:
After configuring Identity Resolution rules in Data Cloud, consultants need to verify that records are correctly matched and merged into Unified Individual profiles. The two primary, officially supported, in-app features for validating unified profiles are (1) reviewing the match and merge results directly in the Identity Resolution area and (2) using Data Explorer to query and inspect the Unified Individual DMO along with its related source records and match details.

Correct Options:

A. Identity Resolution
The Identity Resolution tab shows detailed run history, match summaries, reconciliation rules performance, and number of unified profiles created.

Allows drilling into specific match pairs, viewing why records matched or didn’t, and seeing the final unified attributes.

Primary validation tool directly built for this purpose.

C. Data Explorer

Enables running SOQL-style queries against the Unified Individual DMO and related objects (e.g., Unified Contact Point, Match Result).

Consultants can validate that expected source records are linked to the same Unified Individual ID, check normalized attribute values, and confirm merge logic.

Most flexible way to spot-check large samples or specific profiles.

Incorrect Options:

B. Data Actions
→ Incorrect. Data Actions are used to trigger flows or activations from segments/profiles, not for inspecting or validating identity resolution results.

D. Query API
→ Incorrect. While technically possible via API, Query API is not considered an in-app “feature” for validation in the exam context; the question expects UI-based tools (Identity Resolution tab + Data Explorer).

Reference:
Salesforce Data Cloud Help → Identity Resolution → “View Identity Resolution Results and Run History”

The Data Cloud admin at Northern Trail Outfitters (NTO) wants to be proactively and immediately informed via Slack and email if any of the data streams fail for any reason. If this happens, a case should also be triggered as part of NTO's existing support and triage process, and reflected in its global monitoring dashboard. What should a consultant recommend for these requirements?

A. Data actions

B. Data Cloud Query Editor

C. Salesforce flows

D. Salesforce reports and dashboards

A.   Data actions

Explanation:
The key requirements are: proactive and immediate notification of a failure, integration with external systems (Slack, email), and triggering an internal process (creating a Case). Data Actions in Data Cloud are the native, real-time mechanism designed to detect specific platform events (like a data stream failure) and trigger immediate, automated responses in both Salesforce and external systems.

Correct Option:

A. Data actions
Event Detection: Data Actions are configured to listen for system-level events, such as a Data Stream Failure.

Immediate Response: Once the failure event is detected, the Data Action is triggered immediately.

Integration and Activation: A single Data Action can be configured to execute multiple steps to meet all requirements:

Slack/Email: Send notifications to external systems using the Data Cloud platform's built-in activation capabilities.

Case/Triage: Trigger a Salesforce Flow (via the Data Action's 'Run Flow' option) to automatically create a support Case in Service Cloud and log the event.

Global Monitoring: The Flow or the Data Action's event log can also update a custom object or metric that feeds into the global monitoring dashboard.

Incorrect Option:

B. Data Cloud Query Editor
The Query Editor is a development tool for ad-hoc querying (SQL) against the Data Lake Objects (DLOs). It is purely for investigation and analysis; it has no capabilities for real-time monitoring or triggering automated notifications.

C. Salesforce flows
Flows are the automation engine used to execute the final steps (creating the Case, sending internal emails). However, a Flow cannot proactively detect a Data Stream Failure event within Data Cloud and trigger itself. It requires an external trigger, which in this case is the Data Action.

D. Salesforce reports and dashboards
Reports and Dashboards are used for visualization and historical analysis. They can show that a data stream has failed, but they are not proactive and cannot trigger immediate actions like sending a Slack message or creating a case automatically when the failure occurs.

Reference:
Salesforce Data Cloud Documentation: Look for documentation on Data Actions and their ability to automate responses based on system events and insights, often used in conjunction with Flows for complex automation.

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