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Salesforce Data-Cloud-Consultant Exam Sample Questions 2025

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Salesforce Spring 25 Release
161 Questions
4.9/5.0

A consultant needs to publish segment data to the Audience DMO that can be retrieved using the Query APIs. When creating the activation target, which type of target should the consultant select?

A. Data Cloud

B. External Activation Target

C. Marketing Cloud Personalization

D. Marketing Cloud

B.   External Activation Target

Explanation:
The Audience DMO is a special internal Data Cloud object designed to store published segment membership for fast retrieval via Data Cloud Query APIs (REST or GraphQL). To write segment data into the Audience DMO, the activation must be created using the “External Activation Target” type and then select the pre-configured “Data Cloud Audience” target (or create one pointing to the Audience DMO). This is the only method that populates the Audience DMO and enables API-based queries outside of standard connectors.

Correct Option:

B. External Activation Target:
When creating an activation target, choosing “External Activation Target” allows selection of the built-in “Data Cloud Audience” connector. This publishes the segment directly into the Audience DMO (table name: Audience__dlm). Once published, segment membership and attributes are queryable in real time via the Query API (e.g., SELECT Id, SegmentName FROM Audience__dlm WHERE IndividualId = ‘xxx’), which is exactly what the requirement demands.

Incorrect Options:

A. Data Cloud:
There is no generic “Data Cloud” target type that writes to the Audience DMO. This option does not exist in the activation target picklist.

C. Marketing Cloud Personalization:
This target sends segment data to Marketing Cloud Personalization (formerly Interaction Studio) for real-time web personalization, not to the Audience DMO.

D. Marketing Cloud:
This target publishes to Marketing Cloud audiences (All Contacts or Data Extensions) via the Marketing Cloud Connector. It does not populate the Audience DMO or support Query API retrieval.

Reference:
Salesforce Help: “Publish Segments to the Audience Data Model Object” → “Activation Target = External Activation → Data Cloud Audience”.

How does Data Cloud ensure high availability and fault tolerance for customer data?

A. By distributing data across multiple regions and data centers

B. By using a data center with robust backups

C. By Implementing automatic data recovery procedures

D. By limiting data access to essential personnel

A.   By distributing data across multiple regions and data centers

Explanation:
High availability and fault tolerance are essential for protecting customer data in Data Cloud. Salesforce ensures this by distributing data across multiple geographic regions and redundant data centers. This approach reduces the risk of service disruption due to hardware failures, network outages, or regional disasters, ensuring continuous access to unified customer profiles and related services. Data replication and regional redundancy are key strategies for resilience.

Correct Option:

A. By distributing data across multiple regions and data centers:
Data Cloud uses multi-region architecture and redundant data centers to provide high availability. Data is replicated across locations to ensure that if one region or data center fails, services continue without interruption. This design supports fault tolerance, disaster recovery, and consistent performance for customers globally.

Incorrect Options:

B. By using a data center with robust backups:
While backups are important for data recovery, relying solely on a single data center—even with strong backup procedures—does not provide high availability or real-time fault tolerance. Multi-region replication is required for continuous service.

C. By implementing automatic data recovery procedures:
Automatic data recovery helps restore lost data, but it does not prevent downtime during failures. Recovery procedures are reactive, whereas high availability requires proactive replication and redundancy.

D. By limiting data access to essential personnel:
Restricting access enhances security but does not impact system availability or fault tolerance. High availability focuses on infrastructure redundancy and service continuity, not personnel access controls.

Reference:
Salesforce Trust & Data Cloud Architecture — High Availability and Fault Tolerance Design Principles

Cumulus Financial segregates its sales CRM data based on Region for its Data Cloud users. Multiple data spaces are configured: a default space and two additional spaces tailored for EMEA and APAC regions. EME A sales reps who need temporary access to visualize data for both regions say that they cannot visualize APAC data. APAC sales reps can visualize the corresponding segmented data. Which statement describes the cause of this issue?

A. The EMEA sales reps have not been assigned to the profile associated with the APAC data space.

B. The APAC data space is not associated with any permission set.

C. The APAC data space Is not associated with any profile.

D. The EMEA sales reps have not been assigned to the permission set associated with the APAC data space.

D.   The EMEA sales reps have not been assigned to the permission set associated with the APAC data space.

Explanation:
In Data Cloud, data spaces control visibility of data based on user permissions. Even if multiple data spaces exist, a user must be explicitly granted access to a data space via a permission set. If EMEA sales reps cannot see APAC data, it indicates that the permission set granting access to the APAC data space has not been assigned to them. Proper assignment ensures temporary or cross-region access without compromising data segregation.

Correct Option:

D — The EMEA sales reps have not been assigned to the permission set associated with the APAC data space
Data Cloud uses permission sets to grant users access to specific data spaces. Without this assignment, the system enforces data isolation, preventing EMEA reps from viewing APAC data. Assigning the correct permission set temporarily allows visualization while maintaining strict data segregation between regions.
Incorrect Options:

A — The EMEA sales reps have not been assigned to the profile associated with the APAC data space
Profiles in Salesforce define object-level permissions and general access but do not control data space visibility in Data Cloud. The issue is specific to data space access, which is governed by permission sets, not profiles.

B — The APAC data space is not associated with any permission set
This would prevent all users, including APAC reps, from accessing the APAC data space. Since APAC sales reps can visualize their data, this is not the cause of the issue.

C — The APAC data space is not associated with any profile
Data space access is not determined by profiles in Data Cloud. Profiles control standard object permissions in Salesforce, not data space access. The problem lies in missing permission set assignment.

Reference:
Salesforce Data Cloud: Data Spaces and Permission Set Assignments

A consultant wants to ensure that every segment managed by multiple brand teams adheres to the same set of exclusion criteria, that are updated on a monthly basis. What is the most efficient option to allow for this capability?

A. Create, publish, and deploy a data kit.

B. Create a reusable container block with common criteria.

C. Create a nested segment.

D. Create a segment and copy it for each brand.

B.   Create a reusable container block with common criteria.

Explanation:
The key requirements are adherence to the same set of criteria, managed by multiple teams, and monthly updates. A reusable container block in the Data Cloud Segment Canvas is designed precisely for this purpose. It allows a set of rules (in this case, the exclusion criteria) to be defined once and then easily inserted and reused across multiple distinct segments. When the central container block is updated, all segments referencing it automatically inherit the updated logic upon their next refresh.

Correct Option:

B. Create a reusable container block with common criteria.

Centralized Management: The exclusion rules are defined and stored in a single, reusable container block. When the monthly update is needed, the consultant only has to modify this one block.

Efficient Updates: All segments using this reusable block automatically inherit the updated exclusion criteria upon the next segment run, eliminating the need to manually update every single segment.

Standardization: This guarantees that every segment adheres to the exact same exclusion logic, preventing discrepancies between brand teams.

Incorrect Option:

A. Create, publish, and deploy a data kit.
Purpose Mismatch: Data Kits are designed for packaging and deploying a collection of data streams, data mappings, calculated insights, and segments between Data Cloud instances (e.g., from Sandbox to Production). They are not the intended tool for managing reusable segment criteria within a single instance.

C. Create a nested segment.
Less Flexible: A nested segment uses one segment as an input for another segment (e.g., Segment A includes members of Segment B). While you could create a "Suppression Segment" and exclude it from the final segment, the reusable container block is a more direct and cleaner way to share specific criteria (like recent purchases) than sharing an entire output segment.

D. Create a segment and copy it for each brand.
Maintenance Overhead: Copying the segment creates multiple distinct copies of the exclusion criteria. When the criteria are updated monthly, the consultant would have to manually update every single copied segment for each brand team, which is inefficient and highly prone to error or oversight.

Reference:
Salesforce Data Cloud Segmentation Documentation: Look for best practices regarding creating and reusing Segment Containers (or Container Blocks) to manage shared, complex, or frequently updated audience criteria.

A retail customer wants to bring customer data from different sources and wants to take advantage of identity resolution so that it can be used in segmentation. On which entity should this be segmented for activation membership?

A. Subscriber

B. Unified Individual

C. Unified Contact

D. Individual

B.   Unified Individual

Explanation:
When unifying customer data from multiple sources, Data Cloud generates a Unified Individual profile that consolidates all known and resolved attributes for a person. Segmentation and activation should target the Unified Individual entity because it represents the single, reconciled view of each customer. Using Unified Individual ensures that all associated data, including contact points and related attributes, is considered for accurate segment membership.

Correct Option:

B. Unified Individual:
The Unified Individual is the central entity used in Data Cloud for segmentation and activation. It consolidates multiple records, resolves identities, and ensures that each customer is represented once. Targeting this entity guarantees that segment counts and activations reflect the true set of unique individuals, avoiding duplicates and enabling consistent personalization.

Incorrect Options:

A. Subscriber:
Incorrect. Subscriber is typically used in Marketing Cloud or email systems, representing a specific channel or opt-in, not a unified profile across all systems. Activating on Subscriber may miss unified data from other sources.

C. Unified Contact:
Incorrect. Unified Contact is not a standard entity in Data Cloud. The proper entity for cross-source identity resolution is Unified Individual.

D. Individual:
Incorrect. Individual represents a single source record or individual object before unification. Using Individual may result in duplicate records or partial data in segments since it does not account for resolved identities.

Reference:
Salesforce Data Cloud — Segmentation and Activation: Using Unified Individual for Membership

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Frequently Asked Questions

The exam evaluates your ability to implement, configure, and manage Salesforce Data Cloud solutions. This includes data ingestion, identity resolution, data modeling, activation, governance, and integration with other Salesforce/third-party platforms.

Unlike general Salesforce certifications, this one focuses specifically on real-time data unification, identity resolution, and segmentation strategies across multiple Salesforce clouds. Its ideal for professionals working in data governance, architecture, and customer intelligence.

  • Number of questions: 60 multiple-choice/multiple-select
  • Time allotted: 105 minutes
  • Passing score: ~67% (varies slightly per release)

The exam is divided into six domains:
  • Data Cloud Overview: 18%
  • Setup & Administration: 12%
  • Data Ingestion & Modeling: 20%
  • Identity Resolution: 14%
  • Segmentation & Insights: 18%
  • Act on Data: 18%

No. The exam is purely multiple-choice/multiple-select. However, Salesforce strongly recommends hands-on practice in a Data Cloud-enabled org to grasp ingestion, mapping, and activation workflows.

Unlike CRM, which deals with transactional & structured records (Accounts, Contacts, Leads), Data Cloud is designed to:
  • Ingest large-scale data from multiple sources (structured + unstructured)
  • Unify identities
  • Power real-time personalization across channels
Expect exam questions comparing CRM vs. Data Cloud capabilities.

Certified professionals often move into roles like Data Architect, Customer Intelligence Analyst, or Governance Specialist. The credential signals deep expertise in data unification and activation, making you highly valuable in enterprise environments.

  • Combine Trailhead modules, practice exams, and real-world projects to build both conceptual and practical expertise.
  • A 3–4 week study plan with focused hands-on exercises is recommended.
  • For curated practice questions and exam insights, check out SalesforceKing Data Cloud Consultant exam. its a great resource for sharpening your readiness with scenario-based questions and expert tips.

No formal prerequisites, but Salesforce recommends having experience in customer-facing roles and data platform implementations.