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Salesforce Spring 25 Release 161 Questions 4.9/5.0
A Data Cloud consultant recently added a new data source and mapped some of the data to a new custom data model object (DMO) that they want to use for creating segments. However, they cannot view the newly created DMO when trying to create a new segment.
What is the cause of this issue?
A. Data has not yes been ingested into the DMO.
B. The new DMO is not of category Profile.
C. The new DMO does not have a relationship to the individual DMO
D. Segmentation is only supported for the Individual and Unified Individual DMOs.
B. The new DMO is not of category Profile.
Explanation:
In Data Cloud, only Profile category DMOs are available for segmentation. If a custom DMO is created with a different category, such as Other or Engagement, it will not appear in the segmentation interface. For a DMO to be used in segments, it must represent entities that can be evaluated for inclusion, typically individuals or profiles, and be classified under the Profile category during setup.
Correct Option:
B. The new DMO is not of category Profile:
Segmentation only works with Profile DMOs because they represent entities that can be evaluated for inclusion in a segment. If the custom DMO is created under another category (e.g., Other, Engagement), it cannot be selected in the segment builder. Changing the DMO to Profile category or creating a Profile-based DMO ensures it is available for segmentation.
Incorrect Options:
A. Data has not yet been ingested into the DMO:
While ingested data is necessary for evaluating segment membership, the DMO itself should still appear in the segment builder even if empty. Lack of data does not prevent the DMO from being visible.
C. The new DMO does not have a relationship to the Individual DMO:
Relationships to the Individual DMO are not required for a DMO to appear in segmentation. While relationships can enhance functionality, a DMO without a relationship can still be used in segments if it is categorized correctly.
D. Segmentation is only supported for the Individual and Unified Individual DMOs:
Segmentation supports any DMO of Profile category, not just Individual or Unified Individual. Custom Profile DMOs can also be used as long as they are correctly classified.
Reference:
Salesforce Data Cloud — Data Model Objects and Segmentation: Profile Category Requirements
Which statement about Data Cloud's Web and Mobile Application Connector is true?
A. A standard schema containing event, profile, and transaction data is created at the time the connector is configured.
B. The Tenant Specific Endpoint is auto-generated in Data Cloud when setting the connector.
C. Any data streams associated with the connector will be automatically deleted upon deleting the app from Data Cloud Setup.
D. The connector schema can be updated to delete an existing field.
B. The Tenant Specific Endpoint is auto-generated in Data Cloud when setting the connector.
Explanation:
The Web and Mobile Application Connector in Salesforce Data Cloud enables ingestion of engagement and profile data from websites or apps via SDKs. During setup, it auto-generates a unique Tenant Specific Endpoint—a secure URL for data transmission. This endpoint is essential for SDK initialization and ensures tenant isolation. Unlike schema creation, which requires user-uploaded JSON, or deletions requiring manual steps, this auto-generation simplifies secure connectivity without manual URL configuration.
Correct Option:
B. The Tenant Specific Endpoint is auto-generated in Data Cloud when setting the connector.
This endpoint is automatically created upon configuring the connector in Data Cloud Setup under Websites & Mobile Apps. It serves as the ingestion URL (e.g., https://yourtenant-specific-endpoint.salesforce.com), used by SDKs to send events. This process ensures secure, isolated data flow and is displayed immediately on the app details page for copy-paste into app code, streamlining integration without custom endpoint management.
Incorrect Options:
A. A standard schema containing event, profile, and transaction data is created at the time the connector is configured.
No automatic schema creation occurs; users must upload a custom JSON schema file defining event types, fields, and categories during setup. Data Cloud provides templates for common use cases like e-commerce, but the schema is user-defined to match app data structures, ensuring flexibility for engagement, profile, or transaction events.
C. Any data streams associated with the connector will be automatically deleted upon deleting the app from Data Cloud Setup.
Deleting the app requires first manually deleting associated data streams, as Data Cloud prompts a warning to prevent data loss. Streams are independent objects for data mapping and ingestion; automatic deletion isn't supported to avoid unintended disruptions to ongoing data flows.
D. The connector schema can be updated to delete an existing field.
Schema updates are additive only—you can add events or fields but must retain all existing ones to maintain data consistency and avoid breaking active data streams. Deleting fields requires recreating the connector with a new schema, as Data Cloud enforces immutability for stability in production environments.
Reference:
Salesforce Developer Documentation: Tenant Specific Endpoint; Connect a Website or Mobile App; Delete a Website or Mobile Connector App.
A marketing manager at Northern Trail Outfitters wants to Improve marketing return on
investment (ROI) by tapping into Insights from Data Cloud Segment Intelligence.
Which permission set does a user need to set this up?
A. Data Cloud Data Aware Specialist
B. Data Cloud User
C. Cloud Marketing Manager
D. Data Cloud Admin
D. Data Cloud Admin
Explanation:
To use Segment Intelligence in Data Cloud for marketing ROI insights, users need administrative-level access. Segment Intelligence involves configuring, analyzing, and interpreting unified customer segments, which requires permission to manage data objects, data streams, and activation settings. Only users with the Data Cloud Admin permission set have sufficient privileges to access these capabilities and fully configure Segment Intelligence for the organization.
Correct Option:
D — Data Cloud Admin
The Data Cloud Admin permission set grants full access to all Data Cloud functionalities, including setting up Segment Intelligence, managing data streams, and configuring unified profiles. This permission ensures the user can configure segments, run intelligence analyses, and apply insights for marketing optimization without restrictions, enabling accurate ROI measurement and campaign improvement.
Incorrect Options:
A — Data Cloud Data Aware Specialist
This role provides access to data insights and awareness but does not have administrative privileges needed to configure Segment Intelligence or manage segments and activations. It is limited to viewing and interacting with existing data rather than setting up ROI insights.
B — Data Cloud User
This basic permission set allows users to access Data Cloud data and dashboards but cannot configure Segment Intelligence or manage activations. Users can consume insights but cannot implement them for campaign ROI optimization.
C — Cloud Marketing Manager
This is a marketing-focused Salesforce role but does not grant access to Data Cloud administrative features. Without admin privileges, the user cannot set up Segment Intelligence for ROI analysis.
Reference:
Salesforce Data Cloud: Segment Intelligence Overview
Northern Trail Outfitters (NTD) creates a calculated insight to compute recency, frequency, monetary {RFM) scores on its unified individuals. NTO then creates a segment based on these scores that it activates to a Marketing Cloud activation target.
Which two actions are required when configuring the activation? Choose 2 answers
A. Add additional attributes.
B. Choose a segment.
C. Select contact points.
D. Add the calculated insight in the activation.
B. Choose a segment. C. Select contact points.
Explanation:
When activating a Data Cloud segment to Marketing Cloud (via the Marketing Cloud activation target), the activation wizard requires two mandatory configuration steps beyond basic setup: (1) selecting the specific segment that contains the population (and the RFM scores from the calculated insight), and (2) explicitly choosing which contact points (Email, SMS, Phone) will be sent to Marketing Cloud. Only marketable contact points with valid consent are included, ensuring compliance and deliverability.
Correct Options:
B. Choose a segment.
The activation must be linked to a specific published segment. Even though the segment already references the Calculated Insight with RFM scores, the activation itself does not directly select insights—it selects the segment that contains the individuals and their insight-derived attributes (e.g., RFM_Score, RecencyTier). This is a required step in the activation setup wizard.
C. Select contact points.
In Marketing Cloud activations, the consultant must explicitly choose which contact point types to include (e.g., Email Address, Mobile Number). Data Cloud automatically filters these to only marketable values (unsubscribed or invalid addresses are excluded). This step is mandatory and determines what actually lands in the target Data Extension or All Contacts.
Incorrect Options:
A. Add additional attributes.
Optional, not required. The segment already contains the RFM attributes from the Calculated Insight; extra attributes can be added but are not mandatory.
D. Add the calculated insight in the activation.
Not possible and not required. Activations reference segments, not Calculated Insights directly. The insight’s output is already embedded in the segment’s data.
Reference:
Salesforce Help: “Activate Segments to Marketing Cloud” → Required steps include “Select Segment” and “Choose Contact Points.
A customer has outlined requirements to trigger a journey for an abandoned browse behavior. Based on the requirements, the consultant determines they will use streaming insights to trigger a data action to Journey Builder every hour. How should the consultant configure the solution to ensure the data action is triggered at the cadence required?
A. Set the activation schedule to hourly.
B. Configure the data to be ingested in hourly batches.
C. Set the journey entry schedule to run every hour.
D. Set the insights aggregation time window to 1 hour.
D. Set the insights aggregation time window to 1 hour.
Explanation:
In Salesforce Data Cloud, streaming insights process real-time engagement data like abandoned browse behavior to detect patterns within a defined rolling time window. For hourly triggers to Journey Builder via data actions, the aggregation time window must be set to 1 hour, ensuring insights recompute and evaluate rules every hour. This controls the cadence of data action execution, enabling timely journey entry without relying on ingestion batches or unrelated schedules, thus aligning with the customer's requirement for efficient, event-driven orchestration.
Correct Option:
D. Set the insights aggregation time window to 1 hour:
Streaming insights use a configurable rolling window (minimum 1 minute to 24 hours) to aggregate streaming data like web/mobile events. Setting it to 1 hour causes the insight to refresh hourly, re-evaluating conditions (e.g., abandonment criteria) and triggering associated data actions to Journey Builder if met. This directly governs the trigger frequency, supports real-time behaviors, and integrates seamlessly with Marketing Cloud for automated journeys without custom coding.
Incorrect Options:
A. Set the activation schedule to hourly:
Activations publish segment data to targets like Marketing Cloud at scheduled intervals, but they do not trigger data actions based on streaming insights. Data actions are event-driven via insight rules, not activation schedules, so this would not achieve the required hourly cadence for journey triggers.
B. Configure the data to be ingested in hourly batches:
Ingestion batching applies to bulk data streams, not streaming sources like Web/Mobile SDKs for real-time events. Streaming data is continuous, and batching would delay processing, contradicting the near-real-time needs of abandoned behavior detection and hourly action triggers.
C. Set the journey entry schedule to run every hour:
Journey Builder entry sources (e.g., API events from data actions) are typically event-based, not scheduled. Scheduling the entry would poll for data hourly, adding unnecessary latency and inefficiency compared to insight-driven triggers, and it doesn't leverage Data Cloud's streaming capabilities.
Reference:
Salesforce Help: “Streaming Insights Overview” – Details aggregation windows and data action triggers for real-time orchestration to Journey Builder.
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Frequently Asked Questions
The exam evaluates your ability to implement, configure, and manage Salesforce Data Cloud solutions.
This includes data ingestion, identity resolution, data modeling, activation, governance, and integration with other Salesforce/third-party platforms.
Unlike general Salesforce certifications, this one focuses specifically on real-time data unification, identity resolution, and segmentation strategies across multiple Salesforce clouds.
Its ideal for professionals working in data governance, architecture, and customer intelligence.
Number of questions: 60 multiple-choice/multiple-select
Time allotted: 105 minutes
Passing score: ~67% (varies slightly per release)
The exam is divided into six domains:
Data Cloud Overview: 18%
Setup & Administration: 12%
Data Ingestion & Modeling: 20%
Identity Resolution: 14%
Segmentation & Insights: 18%
Act on Data: 18%
No. The exam is purely multiple-choice/multiple-select.
However, Salesforce strongly recommends hands-on practice in a Data Cloud-enabled org to grasp ingestion, mapping, and activation workflows.
Unlike CRM, which deals with transactional & structured records (Accounts, Contacts, Leads), Data Cloud is designed to:
Ingest large-scale data from multiple sources (structured + unstructured)
Unify identities
Power real-time personalization across channels
Expect exam questions comparing CRM vs. Data Cloud capabilities.
Certified professionals often move into roles like Data Architect, Customer Intelligence Analyst, or Governance Specialist.
The credential signals deep expertise in data unification and activation, making you highly valuable in enterprise environments.
Combine Trailhead modules, practice exams, and real-world projects to build both conceptual and practical expertise.
A 3–4 week study plan with focused hands-on exercises is recommended.
For curated practice questions and exam insights, check out SalesforceKing Data Cloud Consultant exam. its a great resource for sharpening your readiness with scenario-based questions and expert tips.
No formal prerequisites, but Salesforce recommends having experience in customer-facing roles and data platform implementations.