Consumer-Goods-Cloud-Accredited-Professional Practice Test
Salesforce Spring 25 Release 70 Questions
Which statement is correct about Consumer Goods - Einstein Visit Recommendations?
A. Visit Recommendations are automatically generated by recent case activities
B. Visit Recommendations automatically take into consideration already created visits for
the store
C. Visit Recommendations rules consider the store operating hours
D. Visit Recommendations can be created using the Next Best Action Strategy
D. Visit Recommendations can be created using the Next Best Action Strategy
Explanation:
In Consumer Goods Cloud, Einstein Visit Recommendations leverage Salesforce's Next Best Action (NBA) framework to suggest the most valuable stores for field reps to visit next.
The Next Best Action Strategy uses AI-driven rules and business logic to prioritize visits based on factors like sales potential, customer needs, and previous visit history.
This approach allows dynamic and personalized visit recommendations tailored to business goals.