Consumer-Goods-Cloud-Accredited-Professional Practice Test
Salesforce Spring 25 Release 70 Questions
Which are the two primary use cases for performing an in-store survey?
A. Gathering data on inventory reconciliation
B. Gathering feedback from customers, consumers shoppers, and staff
C. Gathering point of sale data
D. Gathering data on promotions, inventory requirements and product quality
E. Saving time for the Field Rephttps://help.salesforce.com/s/articleView?id=sf.retail_concept_user_survey.htm&type=
5
B. Gathering feedback from customers, consumers shoppers, and staff D. Gathering data on promotions, inventory requirements and product quality
Explanation:
Two primary use cases for performing an in-store survey are:
Gathering feedback from customers, consumers, shoppers, and staff. An in-store
survey can be used to collect feedback from various stakeholders who interact
with the products or services offered by the consumer goods company. For
example, an in-store survey can ask customers about their satisfaction,
preferences, or suggestions; consumers about their awareness, perception, or
loyalty; shoppers about their behavior, motivation, or barriers; and staff about their
challenges, needs, or opinions.
Gathering data on promotions, inventory requirements and product quality. An instore survey can be used to collect data on various aspects of the product
performance and availability in the retail store. For example, an in-store survey can
ask about the compliance, effectiveness, or impact of promotions; the demand,
supply, or replenishment of inventory; and the condition, quality, or issues of
products