The business analyst (BA) at Universal Containers is meeting with business leaders to elicit
and document functional requirements specifications related to its new Salesforce
implementation. The BA will also document the functionality this system should provide so
it can be developed into a work item.
What is the name of this documentation type?
A. Business analysis plan
B. Use case
C. User story
A. Business analysis plan
Explanation:
A user story is a type of documentation that describes what functionality a
system should provide from a user’s perspective. It is written in simple language that
anyone can understand and follows a standard format of “As a [user role], I want
[functionality], so that [benefit]”. A user story helps to capture the user’s needs and
expectations from the system and provides a basis for developing test cases and
acceptance criteria. A BA should use user stories to document the functionality that a
system should provide so it can be developed into a work item.