Certified-Business-Analyst Practice Test

Salesforce Spring 25 Release
307 Questions

An external business analyst (BA) has been brought in to work on a Sales Cloud project for Universal Containers (UC). UC's In-house BA has created epics and user stories, but the external BA notices that one story appears to be written Incorrectly.
How should the BA revise the statement below in the correct user story format?
"Sales reps need to track their pipeline in Salesforce."

A. As a sales manager, 1 need sales representatives to track their opportunities in Salesforce.

B. As a sales manager, 1 want sales reps to track their opportunities in Salesforce for accurate forecast reporting.

C. As a sales representative, 1 want to be able to track my opportunities in Salesforce so that we can forecast accurately.

C.   As a sales representative, 1 want to be able to track my opportunities in Salesforce so that we can forecast accurately.

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