The business analyst (BA) at Universal Containers is responsible for defining the
enhancement features for the current Salesforce CPQ implementation that must be
configured in the next phase of the project.
Which type of document should the BA create to achieve the objective?
A. Business analysis plan
B. Scope statement specification
C. Functional requirements specification
C. Functional requirements specification
Explanation:
A functional requirements specification (FRS) is a document that defines
what features and functions a system should provide to meet the business needs and
objectives. It describes how users will interact with the system and what outcomes they
expect from it. An FRS typically includes use cases, user stories, acceptance criteria, data
models, business rules, workflows, diagrams, mockups, and other details that describe how
the system should work. A BA should create an FRS to define the enhancement features
for the current Salesforce CPQ implementation that must be configured in the next phase
of the project.