Northern Trail Outfitters has gone through significant growth, moved several business units
into Salesforce, and added hundreds of users.
Which key principle should a business analyst follow to help prioritize feature requests from
various business units?
A. Give priority to the earliest requested dates.
B. Find and install a backlog grooming app from AppExchange.
C. Define roles, responsibilities, and processes
C. Define roles, responsibilities, and processes
Explanation:
The business analyst should define roles, responsibilities, and processes to help prioritize
feature requests from various business units. This will help to establish clear expectations,
communication channels, and decision-making criteria for the project. The business analyst
should not give priority to the earliest requested dates, as this may not reflect the business
value, urgency, or feasibility of the feature requests. The business analyst should also not
find and install a backlog grooming app from AppExchange, as this may not address the
root cause of the prioritization problem, and may introduce additional complexity and cost
to the project.