Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UC want to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target. Which two solution components should a Solution Architect recommend to meet this requirement?
(Choose 2 answers)
A. Opportunities and Opportunity Products from Sales Cloud
B. Product and Revenue Schedules from Sales Cloud
C. Invoicing payment status sync between Salesforce Billing and ERP
D. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP
B. Product and Revenue Schedules from Sales Cloud D. Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP
Explanation:
Orders and order products are objects that represent customer requests for products or services after a contract has been signed or an opportunity has been closed. Orders and order products can be used to track fulfillment status, invoicing status, revenue recognition, and contract compliance.
Orders and order products can be integrated with external systems using MuleSoft, which is a platform that enables data integration and API management across different applications and sources. MuleSoft can help sync data between Salesforce and ERP systems, such as order details, inventory levels, payment status, etc.