B2B-Commerce-Administrator Exam Questions With Explanations

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Salesforce B2B-Commerce-Administrator Exam Sample Questions 2025

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Salesforce Spring 25 Release
118 Questions
4.9/5.0

Which two tasks need to be completed before the checkout flow is usable?

A. Configure the Checkout flow in Flow Builder.

B. Install the Checkout Process Builder in the org.

C. Activate the Checkout workflow rule.

D. Add the checkout flow to the Checkout Page in Experience Builder.

A.   Configure the Checkout flow in Flow Builder.
D.   Add the checkout flow to the Checkout Page in Experience Builder.

Explanation

✅ A. Configure the Checkout flow in Flow Builder.
Configuring the Checkout flow in Flow Builder is essential to define the steps and logic for the checkout process. This involves setting up the flow's structure, conditions, and actions to ensure a smooth checkout experience.

✅ D. Add the checkout flow to the Checkout Page in Experience Builder.
Adding the configured checkout flow to the Checkout Page in Experience Builder makes it visible and accessible to users, completing the setup. This step ensures the flow is properly displayed and functional on the store's checkout page.

❌ B. Install the Checkout Process Builder in the org.
There's no standard term like "Checkout Process Builder" for Salesforce B2B Commerce; Flow Builder is used for configuring flows, making this option incorrect.

❌ C. Activate the Checkout workflow rule.
Workflow rules aren't typically used for configuring checkout flows in Salesforce B2B Commerce; flows are used instead, making this option incorrect.

Summary:
To make the checkout flow usable, configure it in Flow Builder and add it to the Checkout Page in Experience Builder. These steps ensure the flow is properly set up and accessible to users.

Reference:
Salesforce B2B Commerce Checkout Flow documentation

An Administrator is building a storefront to sell office furniture to other businesses. 4im 26s How should the Administrator segment the different types of furniture to enable better navigation within the store?

A. Create Product Tags.

B. Create Product Keywords.

C. Create Product Filters

D. Create Product Categories.

D.   Create Product Categories.

Explanation:

✅ D – Create Product Categories
Product Categories are used to organize products into logical groups for storefront navigation. By assigning office furniture products to categories (e.g., Desks, Chairs, Storage), buyers can easily browse and filter items. Categories improve user experience and enable hierarchical navigation in B2B Commerce storefronts.

❌ A – Create Product Tags
Product Tags are primarily used for internal reporting or search enhancements, not for structured storefront navigation. They do not create navigable menus or browsing hierarchies.

❌ B – Create Product Keywords
Keywords are used to improve search functionality, not to segment products for navigation. They help shoppers find products via search queries but do not organize the catalog visually.

❌ C – Create Product Filters
Product Filters refine search results or category listings based on attributes (like color or material). Filters cannot be used as the primary method to segment product types for storefront navigation.

Summary:
To enable intuitive navigation of office furniture in a B2B storefront, administrators should use Product Categories. Filters, tags, and keywords enhance search or filtering but do not structure navigation menus.

Reference:
Salesforce Official Documentation – Organize Products Using Categories in B2B Commerce

What does an Administrator need to do in order to target CMS content at a particular store?

A. Import the content into the community via Workbench

B. Create CMS content and assign it in Experience Builder

C. Create a CMS channel for the community and assign it to the workspace

D. Import the content into the community via Data Loader

C.   Create a CMS channel for the community and assign it to the workspace

Explanation

To target CMS content to a specific B2B Commerce store, administrators must establish a connection between the CMS workspace and the storefront. This involves creating a CMS channel that represents the digital experience or community, then assigning that channel to the workspace where content is created and managed, enabling content distribution to the targeted store.

✔️ Option C: Create a CMS channel for the community and assign it to the workspace
This is correct because CMS channels serve as publishing endpoints that connect workspaces to specific digital experiences like B2B Commerce stores. By creating a channel for the community and adding it to the workspace through workspace settings, administrators enable content from that workspace to be published and targeted to that specific store or community.

❌ Option A: Import the content into the community via Workbench
Workbench is a third-party tool primarily used for data loading, querying, and administrative tasks in Salesforce. It's not designed for CMS content management or targeting content to specific stores. CMS content targeting requires channel configuration within the Salesforce CMS workspace, not data import tools like Workbench.

❌ Option B: Create CMS content and assign it in Experience Builder
While Experience Builder is used for building and customizing digital experiences, simply creating content and assigning it there doesn't establish the necessary channel connection. The critical step is creating and assigning a CMS channel to the workspace first, which enables content distribution to specific stores or communities.

❌ Option D: Import the content into the community via Data Loader
Data Loader is designed for bulk importing and exporting Salesforce records, not for managing CMS content distribution. CMS content targeting requires proper channel configuration within the Salesforce CMS application framework, not data migration tools. This approach wouldn't establish the necessary workspace-to-store connection for content targeting.

📌 Summary
To target CMS content at a particular store, create a CMS channel for the community and assign it to the workspace, establishing the publishing connection for content distribution.

🔗 Reference
Salesforce Trailhead - CMS Workspaces, Channels, and Contributors

Which permission set is needed for a user in the storefront to review carts within the same account?

A. Buyer Plus

B. Buyer Manager Plus

C. Buyer Manager

D. Buyer

B.   Buyer Manager Plus

Explanation

In Salesforce B2B Commerce, storefront users operate within buyer accounts where multiple buyers can exist under the same account. Standard buyers can only manage their own carts, but managers need elevated access to view and review (approve, edit, or oversee) carts created by other buyers in the same account. This requires a specific permission set that extends beyond basic buyer capabilities to include account-level cart visibility and management features in the storefront (My Account area).

Correct Option: B. Buyer Manager Plus ✅
Buyer Manager Plus is the enhanced permission set (often including "B2B Commerce Super User" and additional capabilities) that grants a user in the storefront the ability to review, view, approve, and manage carts belonging to other buyers within the same buyer account. This supports hierarchical buying scenarios where a manager oversees team purchases, ensuring proper visibility into shared account carts without needing admin-level access.

Incorrect Option: A. Buyer Plus ❌
Buyer Plus provides standard buyer functionality with some extras (like potentially more actions), but it limits the user to managing only their own carts and orders in the storefront. It does not include the necessary permissions to access or review carts created by other users in the same account, keeping visibility isolated to the individual buyer.

Incorrect Option: C. Buyer Manager ❌
Buyer Manager is the base permission set for managing buyers and approvals within an account. While it allows oversight of purchases and some account-level actions, the standard Buyer Manager set does not fully enable reviewing other buyers' carts in the storefront experience. The "Plus" variant adds the required cart visibility and management capabilities needed for this specific requirement.

Incorrect Option: D. Buyer ❌
The Buyer permission set is the most basic for external storefront users. It allows a user to browse, add to cart, and place their own orders but provides no access to view, review, or manage carts from other users—even within the same account. This keeps each buyer's activity private and independent.

Summary
To allow a storefront user to review carts created by others in the same buyer account, assign the Buyer Manager Plus permission set. This extends standard buyer and manager permissions to include cross-buyer cart visibility and oversight in B2B scenarios. Basic Buyer or Buyer Manager sets lack this account-wide cart review capability, while Buyer Plus focuses on individual enhancements rather than team oversight.

Reference
Official Salesforce Help and Trailhead modules on B2B Commerce Personas & Permissions, including "Permission Sets for Buyers, Buyer Managers, and Account Switchers" and related buyer account management documentation

Acompany is creating a B2B storefront and wants to use images housed in an external host. How should an Administrator implement this?

A. Create an External Content Host record for the image host.

B. Add the image host as a trusted site.

C. Create a connected app for the image host.

D. Add the image host as a Media Host in the B2B Administration panel.

D.   Add the image host as a Media Host in the B2B Administration panel.

Explanation:

To implement this, an Administrator should add the image host as a Media Host in the B2B Administration panel. This setting allows images to be served from the external host, making them available for use in the storefront, enhancing performance and scalability. This approach also ensures that images are properly linked and displayed in the storefront, providing a seamless user experience.

Correct Option:

D. ✔️ Add the image host as a Media Host in the B2B Administration panel.
Administrators can add an external image host by configuring the Media Host setting in the B2B Administration panel, allowing images to be served from the external host, improving storefront performance and user experience. This setting enables the storefront to fetch images from the specified host, reducing server load and improving page load times.

Incorrect Options:

A. ❌ Create an External Content Host record for the image host.
Creating an External Content Host record is not the recommended approach for hosting images, as it's more suited for external content, not specifically images for a B2B storefront, and may not integrate seamlessly. This option may lead to additional configuration complexities and potential security risks.

B. ❌ Add the image host as a trusted site.
Adding the image host as a trusted site addresses security settings but doesn't directly enable using images in the B2B storefront, leaving the image hosting configuration incomplete. This setting is more related to security and access control, rather than image hosting.

C. ❌ Create a connected app for the image host.
Creating a connected app is related to authentication and authorization, not directly related to hosting images for a B2B storefront, making it an inappropriate solution for image hosting needs. This option is more suited for integrating external applications with Salesforce, rather than hosting images.

Summary:
To use images from an external host in a B2B storefront, an Administrator should add the image host as a Media Host in the B2B Administration panel, ensuring proper configuration and integration. This approach provides a scalable and secure solution for image hosting.

Reference:
Salesforce Help & Training - "Configure a Media Host for B2B Commerce"

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