What is the Salesforce Agentforce Specialist Certification? Complete Guide, Exam Topics & How to Prepare

The Salesforce Agentforce Specialist Certification focuses on enabling professionals to build, configure, and manage intelligent assistants and automation agents within the Salesforce ecosystem. It validates your ability to design agent workflows, connect data sources, and enhance productivity using tools like Prompt Builder, Model Builder, and Copilot features.

Ideal for Salesforce Administrators, Consultants, and Developers, this certification empowers you to streamline complex processes and deliver smarter, data-driven customer experiences across Sales, Service, and Marketing Clouds.

Breakdown of Exam Topics & Weightage:

The Salesforce Agentforce Specialist exam evaluates your understanding of how to design, configure, and manage smart agents within the Salesforce platform. The exam content is divided across five key topic areas, each reflecting core functionalities and integrations. Below is a breakdown of the weighted exam topics to guide your preparation.

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    <tr>
      <th style="padding:10px; border:1px solid #ccc;">Stage</th>
      <th style="padding:10px; border:1px solid #ccc;">Certification</th>
    </tr>
  </thead>
  <tbody>
    <tr>
      <td style="padding:10px; border:1px solid #ccc;">Beginner</td>
      <td style="padding:10px; border:1px solid #ccc;">Salesforce Associate</td>
    </tr>
    <tr>
      <td style="padding:10px; border:1px solid #ccc;">Certified</td>
      <td style="padding:10px; border:1px solid #ccc;">Salesforce Administrator</td>
    </tr>
    <tr>
      <td style="padding:10px; border:1px solid #ccc;">Advanced Certified</td>
      <td style="padding:10px; border:1px solid #ccc;">Advanced Administrator</td>
    </tr>
    <tr>
      <td style="padding:10px; border:1px solid #ccc;">Specialist</td>
      <td style="padding:10px; border:1px solid #ccc;">Agentforce Specialist</td>
    </tr>
  </tbody>
</table>